When it comes to digital transformation, the COVID-19 pandemic has made two things clear. Firstly, digital transformation is critical to the delivery of essential public services. Secondly, meaningful and responsive resident engagement is integral. As cities look to the future,… Read more
Location: Europe
Learning as a strategy to improve national education – insights from the Finnish National Agency for Education’s Innovation Centre
At CPI, we have been exploring Human Learning Systems (HLS) as an emerging approach to public sector management, analysing many examples from the UK and elsewhere in the world. We were particularly intrigued by an experimental programme… Read more
Busting Bureaucracy in health and social care: understanding and leading cultural change to solve a complex problem
It is hardly breaking news to note that many feel the level of bureaucracy in the English health and social care system is too high. We know that bureaucracy grows in large, hierarchical organisations, and the health and care system… Read more