The Centre for Public Impact’s Manifesto for Better Government talks about the importance of complexity, human relationships and continuous learning. How can Governments put these ideas into practice? What are the implications for how public services work? This… Read more

Governments are under increasing pressure to understand and respond quickly to people’s needs and to their rapidly changing lives and expectations. Digital access has offered a great way to respond to this at a service level but is only part… Read more

Despite the fact that there are now more lawyers than ever before, the law has never been less accessible. This clearly has a profound impact on the quality of citizens’ lives. As well as protecting against the infringement of rights, a… Read more

Anyone involved in government – both inside and out – spends considerable time and effort on the merits of different policy tools. Is it better to contract out a service or plan it yourself? Should a service be devolved to… Read more