As part of its major e-government initiative, Singapore decided in 1998 to develop an ambitious e-procurement portal, moving the public sector procurement process online. It extends from publicising the tender to the delivery of bids to the invoicing and payment… Read more

In 2005, the state of Bihar was suffering from poverty and corruption. As well as reforming the state’s police force, the incoming chief minister, Nitish Kumar, embarked on a series of technology-based reforms to promote efficiency, financial competence and transparency… Read more

In the 1990s, the Labour Party was considering how best to introduce a national minimum wage (NMW) to protect low-paid workers in the UK. Its strategy was to establish a non-partisan Low Pay Commission, with representatives from employers, employees and… Read more

Singapore’s government had long been involved in providing digital services to its citizens but it was generally a one-way process. In its e-Government Masterplan 2011–2015 (eGov2015), the government sought to involve both citizens and public sector organisations in a collaborative… Read more

India’s infrastructure at the beginning of the century was in need of a total overhaul. It was a drag on the rapid growth of the country’s economy and adversely affected the lives of Indian citizens. The government looked to public-private… Read more

The six-lane drawbridge across the Potomac was built in 1961 to carry 75,000 vehicles a day. A quarter of a century later, the load was 200,000 and the bridge was raised five times a week for ships to pass through. Read more

The Thatcher government that came to power in 1979 with privatisation as a minor part of its manifesto, but it became a central part of its ideology as the 1980s progressed. Many industries and utilities that had been nationalised in… Read more

India has long suffered from widespread child malnutrition, and from the lack of opportunities for many of its young people. The government’s midday meals in schools (MDMS) scheme, which began in a few states in the 1980s, now provides hot… Read more

In response to citizens’ dissatisfaction with public services, expressed through demonstrations in 2009, the incoming president, Jacob Zuma, created the DPME within the office of the Presidency. Its aim was to make government ministries more accountable and more collaborative, and… Read more

The Norwegian government is intent on reducing greenhouse gas emissions from road traffic. In its quest for cleaner air, especially in urban areas, it has turned its attention to electric vehicles (EVs). Through a combination of advanced research, financial incentives… Read more