Last spring, our Executive Director, Adrian Brown, shared what we’ve been learning about reimagining government over the past few years and introduced CPI as a learning partner: an organization that helps others build their own capacity to learn. This… Read more
Type: Blog
Storytelling for systems change: insights from the field
We tend to start stories at the beginning. But sometimes, the beginning isn’t the best place to start. So we’ll start somewhere in the middle, with a question that really gets to the essence of this story – “How do… Read more
Good Economics: New Zealand’s focus on living standards and social capital to navigate crisis
For Caralee McLiesh, Chief Executive and Secretary of the New Zealand Treasury, good economics is all about raising living standards for people. Her aim? To deliver better outcomes for citizens. Her method? To embed systems-thinking and multiple measures of economic… Read more
A government practitioner’s guide to better success metrics
In San Francisco’s Human Services Agency, we use call centers to help the public with questions about public assistance with food, medical, and homecare services, among other critical needs. Call center teams are an important touchpoint with the community,… Read more
Storytelling for Systems Change: Early insights from communities and storytellers
“I work with communities who are engaged in such inspiring systems change work. But they don’t seem to be telling the stories of their work. I want to understand why, and support them tell to their stories more effectively” Teya… Read more
What we’re learning about reimagining government
Just over a year ago the CPI team published our vision for better government. This vision was inspired by the growing movement of changemakers around the world who are pushing beyond the current debate about what government does… Read more
Learning as a strategy to improve national education – insights from the Finnish National Agency for Education’s Innovation Centre
At CPI, we have been exploring Human Learning Systems (HLS) as an emerging approach to public sector management, analysing many examples from the UK and elsewhere in the world. We were particularly intrigued by an experimental programme… Read more
What is ‘community’ and why is it important?
The following thoughts are a brief summary of my PhD. The PhD was written in the 1990s but its central theme — the use and misuse of the term “community” in politics — seems not to have gone away. So, for what it’s worth,… Read more
Is there really a place for systems thinking in government? What we’re hearing from thought leaders
As we hurtle towards the end of 2020, now feels like a good time to stop and look back at the year that has been; a year of disruption and pain, but also innovation and opportunity. To support this process… Read more
Progressive Thinking: Ten Possible Futures for Public & Community Services
This piece was first published by Public Service Association New Zealand here as part of their webinar series on Ten Possible Futures for Public & Community Services, and will be published as a chapter in… Read more