From February 2022 to December 2022, the Centre for Public Impact (CPI) partnered with the Bloomberg Center for Public Innovation at Johns Hopkins University and the Bloomberg Harvard City Leadership Initiative – Innovation Track to deliver innovation training to cities globally. Very… Read more
Location: ANZ
What we’re learning about being a learning partner in Australia and New Zealand
Almost two years ago, Adrian Brown, Executive Director at the Centre for Public Impact (CPI), published “What we’re learning about reimagining government.” In this blog, Adrian shared that: “Reflecting on all our work, we realised that we are… Read more
Latrobe Valley’s mental health café: designed by the community, for the community
The Latrobe Health Assembly is a community-led organisation working to improve health and wellbeing in the Latrobe Health Innovation Zone. Formed in response to the Hazelwood Mine Fire Inquiry, the Assembly is a key mechanism for… Read more
“Holding lightly our authority”: Queensland’s Deidre Mulkerin on reforming the child protection system
Deidre Mulkerin is the Director General of the Queensland Department of Children, Youth Justice and Multicultural Affairs. In this role, she is responsible for statutory child protection, young people who interact with the justice system, and multicultural affairs. Read more
Storytelling for systems change: insights from the field
We tend to start stories at the beginning. But sometimes, the beginning isn’t the best place to start. So we’ll start somewhere in the middle, with a question that really gets to the essence of this story – “How do… Read more
Good Economics: New Zealand’s focus on living standards and social capital to navigate crisis
For Caralee McLiesh, Chief Executive and Secretary of the New Zealand Treasury, good economics is all about raising living standards for people. Her aim? To deliver better outcomes for citizens. Her method? To embed systems-thinking and multiple measures of economic… Read more
A government practitioner’s guide to better success metrics
In San Francisco’s Human Services Agency, we use call centers to help the public with questions about public assistance with food, medical, and homecare services, among other critical needs. Call center teams are an important touchpoint with the community,… Read more
Storytelling for Systems Change: Early insights from communities and storytellers
“I work with communities who are engaged in such inspiring systems change work. But they don’t seem to be telling the stories of their work. I want to understand why, and support them tell to their stories more effectively” Teya… Read more
Progressive Thinking: Ten Possible Futures for Public & Community Services
This piece was first published by Public Service Association New Zealand here as part of their webinar series on Ten Possible Futures for Public & Community Services, and will be published as a chapter in… Read more