South Korea has made the use of IT in government a key component of its administrative strategy since the 1960s. In 2001 it increased its focus on e-government through specific legislation. Since then it has developed the most advanced e-government… Read more
Archives: Public Impact Fundamentals
Building world-beating e-government in South Korea
South Korea has made the use of IT in government a key component of its administrative strategy since the 1960s. In 2001 it increased its focus on e-government through specific legislation. Since then it has developed the most advanced e-government… Read more
Azerbaijani Service and Assessment Network (ASAN)
Azerbaijan wanted to make its administrative services, such as issuing passports and driving licences, more transparent. It adopted an e-government model that brought all such activities into a one-stop shop, ASAN. The services were made available online and citizens could… Read more
Reducing Deforestation in Brazil
The gradual destruction of the Amazon rainforest has been one of the most publicised of global environmental disasters. In 2003, the incoming government of President Lula da Silva created a coordinated plan to tackle illegal logging and other activities that… Read more
Malaysia’s Performance Management And Delivery Unit (PEMANDU)
In 2009, the Malaysian government set up PEMANDU to lead change in the country and to ensure that its national transformation programmes were successfully delivered. It has focused on the key areas where public services and the economy were most… Read more
Ensuring an orderly presidential election in Ghana
Although the presidential elections held in Ghana since multi-party democracy was established in 1992 had been largely free of violence, the 2008 elections threatened to change that. The Ghanaian Electoral Commission took steps to ensure that the elections were peaceful… Read more
The Pensions Commission: reforming the UK’s pensions system
In the early 2000s it became obvious that existing pensions schemes were inadequate for a nation that was saving less and living longer. The Labour government set up the Pensions Commission in 2004 to analyse the pensions system against the… Read more
GeBIZ: government e-procurement system in Singapore
As part of its major e-government initiative, Singapore decided in 1998 to develop an ambitious e-procurement portal, moving the public sector procurement process online. It extends from publicising the tender to the delivery of bids to the invoicing and payment… Read more
Technology-driven modernisation of Bihar
In 2005, the state of Bihar was suffering from poverty and corruption. As well as reforming the state’s police force, the incoming chief minister, Nitish Kumar, embarked on a series of technology-based reforms to promote efficiency, financial competence and transparency… Read more
Introducing a national minimum wage
In the 1990s, the Labour Party was considering how best to introduce a national minimum wage (NMW) to protect low-paid workers in the UK. Its strategy was to establish a non-partisan Low Pay Commission, with representatives from employers, employees and… Read more